On 20 April 2020, the FSB published a consultative document on Effective Practices for Cyber Incident Response and Recovery. The FSB received 58 responses to the public consultation from banks, insurers, industry associations and public authorities. In addition, the FSB held four virtual outreach meetings in early July, reaching out to over 300 private sector participants, to receive feedback on lessons learnt from the COVID-19 pandemic and on the consultative document.

This note summarises the main points from the responses, including to the specific questions set out in the consultation, and provides an overview of the response to those comments, including changes made to the recommendations.