To resolve a failing firm in a manner that maintains continuity of its critical functions, it is important that there is continuity of critical shared services, such as information technology infrastructure and software-related services, that are necessary to  support the continued provision of critical functions in resolution. This guidance sets out arrangements to support the continuity of those services in resolution, including legal, contractual and governance frameworks, resourcing, management information systems and financial resources. The guidance covers three prevailing industry models: service provision within a regulated entity, service provision by an intra-group service company and service provision by a third party service provider. Addressing these issues will help to remove impediments to the cross-border resolution of firms, and ensure that authorities and market participants can have confidence that resolution strategies and plans can be implemented effectively.

The guidance complements the FSB’s Key Attributes, which provide a policy framework for the resolution of systemically important firms.